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Maternal Child Health Services Representative, Per Diem, Voorhees
Job ID: R1057079 Type: Per Diem Location: Voorhees Township, New Jersey Standard Hours: 0 Shift: 1st ShiftSummary:
The Maternal Child Health Representative will greet and guide clients on a tour through the Maternal/Child areas of Virtua Voorhees and Memorial hospitals exhibiting a welcoming, caring environment to prospective patients and their families.
Provides accurate information about the facilities and services.
Serves as a liaison between the clients and Family Health Services and/or the Virtua Call Center when necessary.
Position Responsibilities:
• Greets and tours clients through maternal child health areas of Virtua Voorhees and Virtua Memorial hospitals.
• Provides accurate information about the facilities and services- using scripting provided by Family Health Services.
• Manages client’s expectations through critical thinking and customer service recovery.
Position Qualifications Required / Experience Required:
A minimum of 1-2 years of customer service or community/ public interaction required.
Strong, pleasant and professional verbal skills with good diction, tone, and pace.
Ability to communicate effectively with a focus on customer needs and satisfaction.
Health care experience including medical terminology and knowledge of maternal-child health is strongly preferred.
Required Education:
High school degree or equivalent.
Associate’s degree preferred.
Hourly Rate: $17.65 - $22.87 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.
Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
For more benefits information click here.
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