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Summary:

Performs clerical and secretarial duties on the unit.

Prepares, compiles, and maintains patient and operational records in the nursing unit.

Position Responsibilities:

Processes and maintains clerical information on unit.    Responds to, screens and refers telephone messages and requests regarding patient information and unit operation to the appropriate personnel.  Assists with coordination of patient flow, unit rounding, and visitor security.

Maintains patient’s electronic medical record, ensures  completeness and accuracy of patient charts and records, communicates consults by contacting providers,  and facilitates admission, discharge, transfer status.

Assists with coordination of patient flow including coordination of patient transportation to external facilities or discharge to home.

Maintains supplies, equipment, and places orders for service, coordinating with Environmental Support Services as required. 

Position Qualifications Required / Experience Required:

Basic computer skills (word processing, data entry), with ability to quickly learn and become proficient using Unit computer systems.

Understanding / familiarity of medical terminology or ability to quickly learn in order to process and maintain accurate medical records.

Professional demeanor and strong interpersonal skills demonstrating the ability to communicate clearly, effectively, tactfully, and courteously with customers and staff on all levels.

Ability to multi-task effectively.

1-2 years secretarial or administrative assistant experience in a medical setting is preferred.

Required Education:

High school graduate or equivalent.

Additional coursework in the medical support field is preferred.