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Information Desk Representative, Per Diem, Camden
Job ID: R1053094 Type: Per Diem Location: Camden, New Jersey Standard Hours: 0 Shift: 1st ShiftSchedule: Any shift 7:30am–4:00pm or 10:30am-7:00pm, 1-2 weekends per month required.
Summary:
Greets and welcomes visitors, patients and vendors providing excellent customer services, hospitality and a positive experience.
Provide accurate information, directions and, receives and responds to all telephone inquiries.
Position Responsibilities:
• Coordinates Utilize hospital computer system to access patient registration data and directs patients/visitors to appropriate locations within the hospital.
• Verifies all staff is wearing ID badge.
• Abides and enforces visiting hour policy and procedure.
• Communicates directions to all locations/departments within the facility.
• Receives and responds to all telephone inquiries and assists visitors with special needs.
Position Qualifications Required / Experience Required:
2 years customer service experience.
Strong verbal communication skills and excellent telephone etiquette.
Excellent interpersonal skills and team player.
Required Education:
High School diploma or equivalent.
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